99jilli FAQ – Common Questions & Detailed Answers

99jilli charges no processing fees on withdrawals — every BDT you withdraw is the exact amount you'll receive in bikash or Nagad. That's 99jilli's clear-cut policy.

Limits by payment method:

• bikash: Minimum ৳500, maximum ৳25,000 per day
• Nagad: Minimum ৳500, maximum ৳25,000 per day
• Rocket: Minimum ৳500, maximum ৳20,000 per day
• Bank Transfer: Minimum ৳1,000, maximum ৳1,00,000 per day

Withdrawals to bKash and Nagad typically arrive within 5 to 10 minutes. However, if KYC verification hasn't been completed, larger withdrawals may require additional checks. Completing your KYC raises your withdrawal limit and speeds up the process.

99jilli uses the decimal odds format, which is the easiest to understand in Bangladesh. Decimal odds represent your total return, including your original stake.

A simple rule for calculating returns: Potential total return = stake amount × odds

Example: ৳500 stake × 1.85 odds = ৳925 total return. That means net profit = ৳925 − ৳500 = ৳425.

Another example: ৳1,000 stake × 2.50 odds = ৳2,500 total return. Net profit = ৳1,500.

The higher the odds, the less likely the bookmaker considers that outcome to be – but the more you stand to win if it comes through. Odds below 1.00 mean you'd receive less than your original stake, so it's best to avoid those bets. On 99jilli, as soon as you enter your stake on the bet slip, the potential payout is calculated and displayed automatically.

Under 99jilli's policy, only one account is permitted per mobile number. This is strictly enforced. If the same person creates two accounts, both will be permanently closed and any balance may be forfeited.

That said, two different people in the same family – for example, a father and son – can each open their own account, as long as they have their own separate mobile numbers and national ID cards. Sharing an IP address or device within the same household is not an issue, provided each person has their own verified identity.

Simply put: one person = one account. Different people = separate accounts are allowed. Breaking this rule risks having your bonus cancelled and your account suspended.

After logging in to 99jilli, go to the "Sports" section and tap the "Live" tab at the top. You'll see all currently ongoing matches listed there, with the latest score updating in real time next to each match — typically every 5 to 15 seconds.

Clicking on a specific match will show you a detailed scorecard – for cricket, that includes over-by-over scores, wickets, run rate, and current batsmen stats. For football, you'll get goals, cards, possession, and other key stats.

Live video streaming is also available for select matches. When streaming is available, a video icon will appear next to the match name. You need to have a balance in your account to watch the stream. For mobile viewing, make sure you have a 4G or strong Wi-Fi connection.

There are several possible reasons why an account gets locked, and the fix is a little different for each one.

Temporary lock (15–30 minutes): Entering the wrong password 5 times in a row triggers an automatic temporary lock for security purposes. If this happens, wait 15 to 30 minutes and try again. Alternatively, log in using the OTP method.

Forgot your password: On the login page, click the "Forgot Password?" link. An OTP will be sent to your registered number – use it to set a new password.

Suspicious activity: If a login attempt is detected from an unfamiliar country or device, 99jilli may lock the account to protect it. You can recover access by verifying your identity through live chat.

Policy violation: Accounts can also be locked due to multiple accounts, false information, or bonus abuse. If this happens, contact live chat and the support team will investigate and get back to you.

There are several reasons why the app may not open or keep crashing. Try the following steps one by one:

IOS users can open 99jilli.best in Safari and tap "Add to Home Screen" – you'll get an experience just like a native app.